Canadian Retail Chain

Using paper to report thefts, damages and other store incidents takes up valuable employee time and leaves you open to human error and inaccurate data. It’s difficult to trace an individual incident, and it can be hard to spot patterns and find useful information to prevent more incidents. Canadian Retail Chain asked us to create an easy-to-use app to replace the paper process and provide a more accurate, time-saving digital solution.

We developed an iPad app which can be used by in-store teams as well as management, setting different access levels for each user. We used an API to connect the app to the client’s systems, creating a seamless process for stock levels, incident reporting and store management.

The app can be used to create detailed reports, including UPC scanning to link items to the report, and an image, video and document upload function to give management the full picture.